CANCELLATION & REFUND POLICY

UPDATED July 8, 2026

1. Reservation Confirmation

A reservation is confirmed only upon receipt of the required deposit or full payment, as applicable to the voyage.

By submitting payment, the Voyager agrees to the Reservation Policy, Payment & Cancellation Policy, Terms & Conditions, and any voyage-specific requirements communicated by FUTURE of SPACE.

All cancellation requests must be submitted in writing to info@futureofspace.io. The effective cancellation date shall be the date the written cancellation request is received by FUTURE of SPACE.

Submission of a cancellation request does not guarantee a refund.

 

2. Payment Terms

  • 120 days or more prior to Embarkation -> 10% non-refundable deposit due at booking. Remaining balance is due within thirty (30) days following receipt of the initial deposit.
  • 120 days or less prior to Embarkation -> Full payment due at booking.

Payments are not deemed received until cleared funds have been received by FUTURE of SPACE.

Failure to remit payment by the applicable due date may result in cancellation of the reservation and forfeiture of any amounts previously paid.

 

3. Payment Methods

FUTURE of SPACE accepts payment by bank wire transfer and major credit cards, including Visa, Mastercard, and American Express. Guests electing to pay by credit card shall be responsible for a processing fee of three and one-half percent (3.5%) of the transaction amount.

To avoid processing fees, FUTURE of SPACE encourages payment by bank wire transfer.

 

4. Currency

All prices, payments, refunds, credits, and fees are stated and processed in United States Dollars (USD). FUTURE of SPACE shall not be responsible for exchange rate fluctuations, foreign transaction fees, banking fees, currency conversion fees, or similar charges incurred by the Voyager.

 

5. Cancellation Schedule

Due to the substantial financial commitments required to charter vessels, engage Featured Guests, secure transportation, develop programming, secure accommodations, engage staff, and produce FUTURE of SPACE experiences, cancellation fees represent a reasonable estimate of the costs and losses associated with a cancelled reservation.

  • 365 or more days prior to Embarkation -> Refund of all amounts paid, less the applicable non-refundable deposit.
  • 364–271 days prior to Embarkation -> 75% refund of amounts paid.
  • 270 days or less prior to Embarkation -> No refund.

Refunds are calculated solely on amounts actually received by FUTURE of SPACE.

Any deposit designated as non-refundable at the time of booking shall remain non-refundable regardless of the cancellation date.

Refunds, if any, shall be determined exclusively in accordance with this Policy regardless of whether accommodations, experiences, services, or reservations are subsequently resold, reassigned, or otherwise utilized by FUTURE of SPACE.

 

6. Operator Cancellation

If FUTURE of SPACE cancels the Voyage for reasons other than a Force Majeure Event, any available refund, credit or other remedy shall be determined in accordance with the applicable Reservation Policy and Terms & Conditions.

If the Voyage is affected by a Force Majeure Event, any available refund, credit or other remedy shall likewise be determined in accordance with the Reservation Policy and Terms & Conditions.

 

7. Non-Refundable Items

Unless otherwise required by law, the following are non-refundable:

  • Non-refundable deposits
  • Credit card processing fees
  • Wire transfer fees
  • Currency conversion fees
  • Travel insurance premiums
  • Third-party services purchased independently by the Voyager
  • Unused portions of the voyage
  • Administrative fees associated with approved reservation transfers, substitutions or changes.

 

8. Reservation Transfers and Name Changes

Reservations are personal and non-transferable unless expressly approved in writing by FUTURE of SPACE.

Any approved transfer, substitution, departure date change, voyage substitution, or name change may be subject to administrative fees and any charges imposed by suppliers, transportation providers, hotels, vessel operators, governmental authorities, or other service providers.

Reservations purchased using Constellation Member pricing are intended for the benefit of Constellation Members. If a reservation is transferred to an individual who is not a Constellation Member in good standing, FUTURE of SPACE may review the applicable pricing and determine whether any adjustment is appropriate. Constellation memberships and membership benefits are personal and non-transferable. Any approved transfer of a voyage reservation shall not automatically transfer Constellation membership status or benefits.

Any transfer remains subject to supplier approval where required.

 

9. Required Information and Forms
Voyagers are responsible for completing and submitting all required forms, documentation, waivers, manifests, passport information, emergency contact information, travel details, and other information requested by FUTURE of SPACE within the timeframes communicated.

Failure to timely provide required information or documentation may result in cancellation of participation without refund.

 

10. Reservation Abandonment

If a Voyager fails to provide required information, complete required documentation, respond to reasonable requests, or remit required payments within applicable deadlines, FUTURE of SPACE may deem the reservation abandoned and cancel the reservation in accordance with this Policy. Any resulting cancellation shall remain subject to the applicable payment and cancellation terms.

 

11. No-Shows, Late Arrivals and Early Departures

No refunds, credits, or compensation shall be provided for failure to embark, missed transportation, late arrival, early departure, voluntary withdrawal, or failure to participate in any portion of the voyage.

Once the official voyage program has commenced, all payments become fully non-refundable.

 

12. Chargebacks and Payment Disputes

By submitting payment, the Voyager acknowledges and agrees to the Reservation Policy, Payment & Cancellation Policy, and Terms & Conditions.

The submission of a chargeback, payment dispute, or payment reversal request shall not alter the Voyager’s obligations under these policies.

FUTURE of SPACE reserves the right to recover any costs, fees, expenses, collection costs, administrative expenses, legal fees, or damages associated with an improper chargeback, payment dispute, or payment reversal.

An improper chargeback or payment reversal may also result in suspension or cancellation of the Voyager’s reservation until all outstanding amounts, fees, and associated costs have been paid in full.

 

13. Refund Processing

Approved refunds will be issued to the original form of payment within a reasonable time after eligibility is confirmed. If the original form of payment is unavailable, FUTURE of SPACE may issue the refund by an alternative method in its sole discretion.

Refund processing times may vary depending upon financial institutions, payment processors, banking systems, and credit card providers. FUTURE of SPACE is not responsible for delays in processing or receipt of funds caused by third-party financial institutions or payment providers.

 

14. Contact Information

Questions regarding reservations, payments, cancellations, transfers or refund requests may be directed to:  info@futureofspace.io