To cancel, send an email to space2sea@futureofspace.io, including your reservation confirmation number. Refunds will be processed within 7 days of receiving your request.
Cancellation TImeline & Refunds
- On or Before April 30, 2025: 75% refund of the amount paid, minus the 25% non-refundable deposit.
- On or Before July 31, 2025: 50% refund of the amount paid, minus the 25% non-refundable deposit.
- On or After August 1, 2025: No refunds can be issued due to vendor commitments.
Please note: A 25% non-refundable deposit is required to secure your spot. If full payment is not made by the final due date, your reservation may be canceled, and cancellation fees will apply. This policy is subject to change, so check for the latest updates.
Changes to Featured Guests, Ports, or Charter Vessel
Event schedules, Featured Guests lineups, and port stops are subject to change without prior notice. If a vessel change becomes necessary, a comparable vessel of equal standard will be provided to maintain the quality of the experience.
No-Show & After-Departure Cancellations
No refunds are given for no-shows or cancellations once the voyage begins.
When Refunds Aren’t Given
Refunds are not available in the following cases:
- Missing the voyage for personal reasons (e.g., illness, late arrival).
- Failing to meet travel document requirements (e.g., passport, visas).
Name Changes & Date Shifts
Changing your name or departure date is considered a cancellation, and the same fees will apply.
Force Majeure
In cases of unforeseen circumstances such as natural disasters or political instability, refunds or credits may be offered depending on the specific situation.
Refund Process
Once we receive your cancellation request, we will send a confirmation within 48 hours. Updates during the process will include:
- Confirmation of cancellation.
- Approval of your refund.
- Notification once your refund is processed.
Refunds are typically processed within 7 days of confirmation. A final email will be sent upon completion.
Refund Payment Method
Refunds will be issued to the original payment method used. If your payment method has changed, notify us immediately. Transaction fees or currency conversion costs are your responsibility.
Travel Documents
You are responsible for ensuring all travel documents (e.g., passport, visas, health certificates) are in order. If you are denied boarding or entry, cancellation charges will apply, and we cannot cover any losses.
Data Privacy
We use your personal data to complete your booking and provide services. For full details on how we handle your information, refer to our Privacy Policy. Booking Conditions & Right to Refuse We may update these conditions at any time and reserve the right to refuse bookings when necessary.
Travel Insurance
We recommend purchasing travel insurance to cover cancellations, medical emergencies, and personal belongings. Trusted providers like Allianz, GeoBlue, and Travel Guard offer a range of options. Additionally, some credit cards may offer coverage, so be sure to check with your provider. While we’re committed to delivering an exceptional and seamless experience, being prepared for any unforeseen situations ensures you’re covered before and during your voyage.
Age & Pregnancy Restrictions
- Passengers beyond 24 weeks of pregnancy are not permitted.
- Children under 6 are not allowed.
- Minors under 18 must stay in the same or an adjacent suite with an adult over 21.
- The legal drinking age for South America departures is 18.
Space2Sea Voyager Care & Customer Service
We are here to make this process as seamless as possible. If you have any questions or need clarification, contact us at space2sea@futureofspace.io. For additional details and full booking terms, refer to the Space2Sea Galápagos Booking Terms and Conditions.