To cancel, send an email to space2sea@futureofspace.io, including your reservation confirmation number. Refunds will be processed within 7 days of receiving your request.
Please note: A 25% non-refundable deposit is required to secure your spot. If full payment is not made by the final due date, your reservation may be canceled, and cancellation fees will apply. This policy is subject to change, so check for the latest updates.
In cases of unforeseen circumstances such as natural disasters or political instability, refunds or credits may be offered depending on the specific situation.
Once we receive your cancellation request, we will send a confirmation within 48 hours. Updates during the process will include:
Refunds are typically processed within 7 days of confirmation. A final email will be sent upon completion.
You are responsible for ensuring all travel documents (e.g., passport, visas, health certificates) are in order. If you are denied boarding or entry, cancellation charges will apply, and we cannot cover any losses.
We are here to make this process as seamless as possible. If you have any questions or need clarification, contact us at space2sea@futureofspace.io.
For additional details and full booking terms, refer to the Space2Sea Galápagos Booking Terms and Conditions.
January 4, 2024 – October 18, 2024: A non-refundable deposit of twenty-five percent (25%) of the total cost is required to secure your reservation. Space2Sea (S2S) must receive full payment within thirty (30) days once the reservation is made to guarantee your spot.
Beginning October 19, 2024: Payment in full for the total cost is required to secure your reservation.
All reservations are subject to cancellation without notice if payments are not received by the due date and are finalized only when paid in full. If full payment is not received by the specified deadline, your reservation may be canceled, and the spot offered to those on the waiting list.
Only U.S. dollar payments are accepted. We accept payments via bank wire transfer, VISA, MasterCard, and American Express. Please note there is an added 3% processing fee on credit card charges.
Expenses incurred for onboard services and products by the guest, or by Space2Sea (S2S) on behalf of the guest, shall be paid by the guest prior to disembarkation on December 29, 2024.
All cancellations must be made in writing via email. You must include your confirmation number.
Cancellation on or before May 31, 2024, will receive a 75% refund of any amounts paid less a 25% non-refundable deposit.
Cancellations made between June 1, 2024, to August 31, 2024, will receive a 50% refund of any amounts paid, less a 25% non-refundable deposit.
Cancellations made after September 1, 2024, will not be eligible for a refund due to our commitment to vendors and the challenges of filling spots on short notice.
In the unlikely event of cancellation of the event by S2S or Seabourn, a full refund will be issued to all attendees.
Event lineups and ports are subject to change. Unfortunately, we cannot extend refunds on cancellations requested due to lineup changes or port changes.
The Host reserves the right to refuse service to any Participant at its sole discretion, without the obligation to provide an explanation. In the event that the Host cancels the Participant’s reservation, a full refund shall be made within three (3) business days following the cancellation notice. This includes all fees paid, including the deposit.
The Host reserves the right to cancel a Participant’s reservation if they fail to comply with the Terms and Conditions outlined in this Agreement or if their behavior poses a risk to the safety and enjoyment of others.
For additional questions, please contact us at:
FUTURE of SPACE
Business Hours: Monday to Sunday, 9:00 AM to 5:00 PM
Business address: 401 RYLAND ST. STE 200-A, Reno, NV 89502, USA
Email: s2s2024@space2sea.io
Phone: 604-202-7579
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